Resume

Education

University of Massachusetts Amherst
Commonwealth Honors College
Bachelor of Arts in English and Sociology, May 2024
GPA: 3.97
Certificate in Professional Writing and Technical Communication

Skills

MadCap Flare, HTML, CSS, Salesforce, Scribe Markup Language (ScML), Adobe Illustrator, Visual Studio Code, Microsoft Office, Google Suites

Awards

• Howard Quint Memorial Prize in Honors, 2024
• Deans List from fall 2020-spring 2024

Work Experience

Editorial Intern
September 2023-May 2024
University of Massachusetts Press, Amerst, MA

• Worked with the editorial, design, and production team to prepare manuscripts for publication
• Proofread manuscripts and indexes, ensuring adherence to the Chicago Manual of Style
• Coded manuscripts using Scribe Markup Language

Peer Writing Tutor
September 2022-May 2024
Writing Center, University of Massachusetts, Amherst, MA

• Tutored both undergraduate and graduate students in one-on-one sessions
• Helped students develop stronger writing, researching, and editing skills
• Collaborated with students from diverse writing backgrounds to write for a variety of different audiences

Customer Service Associate
August 2021-August 2023
Residential Service Desk, University of Massachusetts, Amherst, MA

• Worked at the front desk to provide residents with their mail and keys, answer questions about campus policies, and assist with maintenance emergencies
• Communicated clearly with residents, parents, and campus staff

Intern
June-August 2023
Amherst Survival Center, Amherst, MA

• Worked with the Amherst community to provide food to those experiencing food insecurity
• Organized products behind the scenes and worked with customers in person

Grocery Team Member
Whole Foods Market, Newton, MA
July - August 2021, July - August 2022

• Helped customers find products
• Answered phones and assisted customers with any questions
• Stocked products throughout store including grocery, dairy and frozen aisles

Library Page
Newton Free Library, Newton, MA
July - August 2016

• Helped children and adults navigate library system
• Shelved children's fiction and nonfiction books
• Collected books for hold shelf

Access PDF Version of the resume here.